SHIPPING & DELIVERY
Delivery can take up to 3-15 working days from the shipping date, depending on your location and service in your area.
Entry tax/ form, if applicable, have to be borne by the buyer.
Images are for illustrative purposes only. In some cases, the color or design may vary from the color shown in the image. We will ship the product in the available color only. Please check the availability of colors by emailing us.
Please confirm the size of the mattress which will fit in the bed before ordering. The size of the mattress cannot be changed once the order is shipped as we do not have any return/replacement policy.
How long will it take for my order to reach me?
Deliveries are contingent upon our logistics partners and as such we are unable to give pinpoint timeframes. Having said that, normally, the delivery time frames are as below:
- Standard Size: 3-15 working days
- Non-Standard Size: 7-20 working days
I can’t find my delivery? Help!
Don’t sweat it! If you have your order number and your delivery hasn’t arrived within 7 working days of placing your orders, please get in touch with us via e-mail at info@mattressfactory.in.